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The above methods shall help you to fix the sync issue, but if not, then there might be some hardware-level fault that you might need to address with the Fitbit support team directly. Please note that you need to keep your Fitbit Charge 5 band near your smartphone for better sync facility. This brings us to the end of this guide for fixing the Fitbit Charge 5 not syncing with Android, iPhone, or iPad devices problem. The sync process might take anywhere between 2 minutes to 10 minutes, depending on the size of your health data.

Scroll down and choose the Sync now button.

Here choose Charge 5 and open the device details section.

Open the Fitbit app and navigate to connected devices.

The sync process is automatic and may start at any point in time.īut if the sync process doesn’t start, you may force sync data with your Fitbit Charge 5. Method 8: Force Sync Fitbitĭue to in-app limitations, the sync process might not start immediately after you connect your band to your smartphone or be within the range of a Bluetooth connection. This should fix the problem most of the time. Once your device is unpaired, try to pair it again by tapping on Set Up a Device from your account tab. Finally, tap the Remove button at the bottom of the screen.Tap on your profile picture in the top left corner.Open the Fitbit app and tap on the Today tab.To unpair your device, follow these steps:

Very often unpairing and repairing your device can fix most syncing issues. Method 7: Unpair and Re-Pair Your Fitbit Device

Fitbit charge 5 apps